What are your price guarantees?
Our broad inventory and tremendous buying power enables us to stock every make and model from the most standard 35mm camera to the latest in digital video technology as well as a full line of accessories. This allows us to offer you the items you want at the right price without the wait. Prices are for mail order only. Due to price fluctuation on some products we can not always offer price protection on already shipped products.

What payment methods do you accept?
We accept a wide range of payment methods, such as All Major Credit Cards (Visa, MasterCard, American Express, Discover, Diners Club), C.O.D. (which may require a credit card deposit), Certified Checks, Money Orders, Personal Checks, Government and School Purchase orders, Bank Checks and Wire Transfers. Personal checks, Money Orders and Bank Checks may be held for up to 3 weeks or until funds are cleared. At this time though we can only accept credit cards online.

What is your privacy policy?
Please click here to view our privacy policy.

What is your General Ordering Policy?
For your security, all orders are go through a thorough verification procedure before they are shipped and must receive final approval by our customer service department. If the Shipping address on your order is different from your billing address (which must match the address to which your monthly credit card statement is sent), please use the toll-free number on the back of your credit card to contact your credit card company and create a "Secondary Shipping Address", which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address. Failure to do so may considerably delay the processing of your order. A&M Photo World carries US & Non-US products. Non US products may be considerably less expensive. The product packaging may or may not include all software, accessories, and features intended for US customers. Please allow three to four weeks for delivery on some international products. USA warranty may be additional. Images and specifications are for illustrative purposes only. A&M Photo World will not sell products to resellers under any circumstance. We also reserve the right to limit any product to one per customer. Pricing and availability are subject to change without notice. All prices are after the manufacturers' rebates. All rebates are handled with the manufacturer and A&M Photo World shall not be held responsible if the manufacturer will not honor the rebate. We are not responsible for typographical errors on the website. We also reserve the right to refuse or cancel any order. If you were already charged we will issue you a full reimbursement. Receipt of an order does not necessarily constitute a final transaction. We may contact you regarding adjustments to your order, including but not limited to tax and shipping which you will be informed of prior to billing. The charges at checkout may not be final. You will receive your final statement (receipt) with the arrival of your package. Promotional offers are limited to one per household. Promotion may be withdrawn without notice and are subject to company approval.

What is your policy regarding International Orders?
International Shipments or orders placed with an international credit card may not be able to pay with only a credit card and we may require you to wire transfer payment prior to us shipping the products. A&M Photo World is not responsible for any duties, taxes or charges which are imposed by the destination country.

What is you Sales Tax policy?
All orders shipped to NY, are subject by law to NY State Taxes and are the sole responsibility of the customer.

What is your Return Policy?
21 days for return or exchange (Video & Digital-7 Days) with prior authorization only. Call our customer service department to obtain a Return Authorization Number. Shipping and Handling is not refundable! All returns are subject to a minimum restocking fee of 5%. Returns will not be accepted without a return authorization number. Returns received by A&M Photo World without a return authorization number will not be the responsibility of A&M Photo World. Please be aware that a return authorization number does not constitute any final disposition. After we receive your return, it must go through inspection and then will be assessed for refund or exchange. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as a kit/package and we cannot resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing. All returned merchandise must be in new condition and must include all original packaging and printed material in original unaltered condition. Do not write on the manufacturers' box. Extended warranty services fees are not refundable unless you return the physical Warranty Card unaltered with its' original serial number. If your projector has more than two hours use on the lamp, you may not return the projector for credit or exchange. Cancellation numbers must be obtained by phone from a A&M Photo World representative in the form of eleven digits to officially terminate an order.Depending on the status of the order, we may, at our discretion, reject a cancellation request since technically we may be unable to disrupt the automated order and delivery process. Thus without a proper cancellation number, any other conformations you may obtain by error are considered void and you are subject to shipping and restocking fees. Failure of following these terms will result in a denial of a return or exchange. Batteries, Film, and Videotapes, which are opened or used are never returnable. Special order items including Video Projectors, Televisions & Laptops are non-returnable. Save your receipt, its to be used for proof of purchase and all manufacturers warranties. Repairs on defective merchandise are handled by the manufacturer and not A&M Photo World LLC unless otherwise specified on the receipt.Should you accidentally receive an item defective upon delivery or an item you may find not exactly as originally described, please contact our customer service department immediately so we can promptly replace the item and arrange a return. Please be aware that it is a time sensitive issue, as due to the nature of our business we can usually only request refunds or exchanges from the manufacturers/vendors immediately after you receive the merchandise. Should you prefer to receive a refund, you will have to return all other items sold along with the same order, with the same conditions set forth above for standard returns. Should you fail to notify us of the issue within 3 business days, we will deem the order sold and accepted as-is. Any claim subsequent to the 3 days, will be treated as a simple buyer's remorse situation with all its’ customary conditions, as you elected to accept the merchandise as-is.